Metro are a proud member of the Recruitment and Consulting Services Association (RCSA). The RCSA is the leading professional body for the on-hire, recruitment and workforce solutions sector in Australia and New Zealand.
The RCSA sets the benchmark for the profession's standards through representation, education, research and business advisory support so the sector may concentrate on its core business. All members of the RCSA agree to abide by the ACCC-authorised Code for Professional Conduct.
At Metro we pride ourselves on providing our clients with a level of service you would expect from any large and professional agency (with a personal touch). We appreciate that our customers work within timeframes and have their own business goals - Metro has the flexibility to work in with these.
Metro has a proven track record of providing a total recruitment solution for on-hired (temporary), contract and permanent staffing requirements with over 45 years collective industry experience supporting major companies.
Metro has received ISO 9001:2008 Certification with Standards Australia. To achieve this Metro’s processes and internal systems were audited with positive feedback. This certification gives our clients further confidence in our ability to provide quality staff and maintain accurate record keeping.
We offer a 24 hour on call service manned on a rotational basis by our operations team – the same people who deal with job placements during business hours.
We are meticulous about OH&S. We work with our clients to ensure the safety of all employees in the workplace - not only that of our candidates. At Metro we believe that working together will provide a safe environment for all staff onsite. We work with our clients to implement new processes and policies as part of the continuous improvement process.
Metro is operated by its owners - so you can be assured that you are dealing with professionals who have your best interests at heart.
Quality Policy
Our Mission is to continue growing and developing as a strong company by becoming our customers' first choice in recruitment. Metro On Hire is committed to providing our customers with an exceptional level of service by supplying professionally trained, customer focused, results driven staff while working with our business partners to achieve common goals.
We aim to develop strategic relationships with our customers by selecting the right person for the right job. Our Operations staff will have the ability to recruit the right person for our customers with their experience in a diverse range of industries.
Metro willensure the infrastructure is provided and personnel with the required knowledge, skill and experience are in place to respond rapidly to the changing nature of the recruitment market. Our belief in providing customers with quality, both in terms of service level and personnel, requires the company to continuously identify, update and adopt processes which ensure the accurate processing and timely delivery of customers’ orders.
Metro will monitor and measure the objectives and feedback to ensure the continual improvement of the Quality System.